GST NO. 07AAACE1747M1ZJ 

CIN U20299DL1986 NPL023253 

EXPORT PROMOTION COUNCIL FOR HANDICRAFTS 

EPCH HOUSE, POCKET 6 & 7, SECTOR 'C', LOCAL SHOPPING CENTRE, VASANT KUNJ, NEW DELHI-110070 

Tel: 91-11-26135256

Email:  policy@epch.com

Fax: 91-11-26135518,26135519

web: www.epch.in

No. EPCH-3/1(7)-POLICY/2019-20

26 March, 2020

To,

 

All Member(s),

 

Sub : -  Help Desk operationalized by DGFT for export/import related issues -reg 

 

Dear Member(s) 

 

The nation is grappling with the crisis on account of the Corona Virus outbreak which has led to the lockdown and disruption of the normal business activities. 

 

The council has received an email dated 26th March 2020 from O/o Director General of Foreign Trade regarding help desk. A Helpdesk has been operationalized by DGFT for export/import related issues being faced in the current situation. 

 

All issues related to trade may be forwarded at dgftedi@nic.in to DGFT / Department of Commerce in the prescribed proforma spreadsheet (copy attached) with subject as 'Covid-19 related Import/Export Issues’ with a copy to us at policy@epch.com 

 

In addition to the given sheet, you may flag your issues / suggestions directly through any of the following channels – 

 

 

  • Email as per proforma to dgftedi@nic.in with a copy at policy@epch.com 

 

  • Call at Toll free number 1800-111-550 

 

This is for your information please. 

 

Thanks and regards   

     

(Rakesh Kumar) 

Director General 

 

Encl : proforma spreadsheet 

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